Contact & FAQs

What is Whistly and how does it work?

Who can use Whistly?

Whistly is built for fitness coaches, personal trainers, online coaches, and individuals who want structured training with guidance. You can join as a coach, join as a client with your coach, join independently to find a coach, or train with Whistly coaching powered by AI.

Is Whistly an online fitness coaching platform?

Yes. Whistly is built for online coaching. Program delivery, workout tracking, nutrition planning, coach communication, accountability, and payments can all happen inside Whistly.

Is Whistly available on mobile for iPhone and Android?

Yes. Whistly works on both iPhone and Android. It is built as a mobile first web app and can be installed as a Progressive Web App for an app like experience without using an app store.

Is my data secure on Whistly?

Yes. Whistly uses secure authentication, encrypted connections, and access controls. Your personal data, messages, and optional progress photos are visible only to authorized people based on your role, your coach client relationship, and your privacy settings.

Who can see my workouts, messages, and photos?

By default, your data is visible only to you and the coach client relationships you have connected to. Optional uploads such as progress photos follow your visibility settings, so you stay in control of what is shared.

Can I cancel my subscription anytime?

Yes. You can cancel from your account at any time. If you have an active subscription, access continues until the end of the billing period, unless your plan terms state otherwise.

How do payments work for coaches?

Clients pay through Whistly. If a platform fee applies, it is shown clearly. Your earnings are tracked inside Whistly based on your plan and payout rules.

Can I change my coach plan later?

Yes. You can move to a higher plan when you need more client capacity. Moving to a lower plan is possible when your active client count fits the plan limit.

How much does Whistly cost for individuals?

Pricing depends on the client plan you choose and whether you train with a coach. Whistly offers monthly and yearly plans with clear pricing and no hidden fees.

Do you store my card details?

No. Payments are processed by secure payment providers, and Whistly does not store full card details on its servers.

Does Whistly support individual and group coaching?

Yes. Whistly supports one to one coaching, group coaching, and team based coaching with shared programs, messaging, and challenges.

Can I switch coaches on Whistly?

If you joined independently, you can stop your current plan and choose another coach or Whistly coaching. If you were added by a coach, switching depends on that coach’s setup and program rules.

How does Whistly help fitness coaches grow their coaching practice?

Whistly helps coaches run a more professional practice with structured program delivery, progress tracking, readiness and compliance signals, secure messaging, group coaching tools, and integrated payments and earnings tracking. Everything stays organized in one place as your client list grows.

How many clients can I manage on Whistly?

Client capacity depends on your coach plan. Each plan includes a clear client limit, and you can move to a higher plan when you need more capacity.

Can I create custom workout and nutrition programs?

Yes. You can create custom workouts, meal plans, and complete programs with weekly and monthly schedules. You can also reuse templates to save time while keeping your coaching consistent.

Can I message clients inside Whistly?

Yes. Whistly includes secure one to one messaging and group conversations so coaching communication stays in one place.

Can I run group challenges for my clients?

Yes. You can create challenges, track participation, and use rewards to support consistency and engagement.

Can I earn rewards on Whistly?

Yes. You can earn rewards through challenges and referrals. Rewards follow platform rules and may depend on eligibility in your region and plan.

Does Whistly offer AI support for coaches?

Yes. Whistly can provide AI powered insights that help coaches notice patterns in progress, readiness, and compliance. Coaching decisions remain in the coach’s control.

Is Whistly coaching medical advice?

No. Whistly coaching provides fitness guidance and habit support. It does not provide medical advice, diagnosis, or treatment. If you have medical concerns, consult a qualified professional.

Can I use Whistly without working with a personal trainer?

Yes. You can train with Whistly coaching powered by AI. It is designed to provide structured plans, guidance, and consistency without a human coach.

How does Whistly help me stay consistent?

Whistly helps you stay consistent by keeping your plan clear, tracking workouts and progress, and showing simple signals such as readiness and completion. If you use coaching, you can also receive guidance and reminders based on your plan.

Is Whistly suitable for beginners?

Yes. Whistly is suitable for beginners through advanced users. Plans are structured and easy to follow, and guidance is available through a coach or Whistly coaching.

Can I track my fitness progress on Whistly?

Yes. You can log workouts, track measurements, view trends over time, and optionally upload progress photos with privacy controls.

Are progress photos mandatory?

No. Progress photos are optional. You control whether they are private or shared with your coach based on your visibility preferences.

How do I install Whistly on my iPhone or Android?

On iPhone, open Whistly in Safari, tap Share, then tap Add to Home Screen. On Android, open Whistly in Chrome, open the menu, then tap Install app or Add to Home screen. This creates an app like experience.

I am not receiving notifications. What should I do?

Check that notifications are enabled for your browser or installed app, confirm you allowed notifications when prompted, and verify that low power mode or battery restrictions are not limiting background updates. If it still does not work, contact support with your device model and browser version.